Company Frequently Asked Questions

Beta 1 prioritizes customer service and the development of long-term partnerships with our clients. We will try our utmost to ensure you get your order at a reasonable price and in a timely manner.

We are open for business from 8:00 am to 5:00 pm EST from Monday to Friday. You can also use our website to purchase products after hours.

We always request that you contact us directly with this question. Lead times can vary depending on the product.

Yes, we supply a full range of accessories from housings, components, gauges, and spare parts.

Yes, we can use ship on your account, or we can offer a prepaid and add to your invoice.

Yes, we offer a full private branding program. Please click this link to learn more. View our Private Branding page.

Yes, we can ship direct to your customer using your provided packing slip.

Click on this link for more information on our return policy.View our Return Policy

Yes, please follow this link to our Unknown Filter Inquiry Form and complete the requested information.View our Unknown Filter Inquiry Form

Yes, we accept credit card payments or if you would like to set up an account, please use this link to download our fillable Credit Application. View our Credit Application Form

Products should be examined promptly upon delivery, and if damaged, should be signed for as damaged and submitted to the carrier immediately.

Please visit our Contact Us link to let us know the issue and we will respond ASAP.